RemodelerPro For Home Remodelers
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Terms & Conditions is a subsidiary of the Business Mastery Group, LLC (The Company).

Welcome to the Website (“Site”). Please carefully review the basic terms and conditions outlined below that govern your use of and purchase of products and services from our Site. Your personal use of our Site constitutes your agreement that you have read, understand and agree to, without limitation or qualification, be bound by the terms and conditions set forth in (“the Agreement”, “Agreement”). We reserve the right to change, move, add or delete any portions of our Site at any time. Your continued use of this Site constitutes your agreement to our terms and conditions. If you do not agree to these Terms and Conditions, do not use this site.

General Billing

Usage of The Company’s services/products constitutes the client's acceptance of The Company’s billing policy. Following is The Company’s billing policy that all clients must comply with:

All accounts are set up on a prepay basis. Payment must be received by The Company before any billable product or service is provided/activated. Clients are required to keep a valid credit/debit card on file to charge for recurring monthly subscription fees.
All International clients must pay by credit/debit card. The Company does not accept international checks.
Subscription billing is based on the availability of products and services for use, not a client’s actual usage.
Clients are responsible for keeping all credit/debit card details and contact information current.
All recurring subscriptions are automatically invoiced and charged to the credit/debit card on file.
A client who does not cancel during the first 30 day introductory period after purchase agrees to maintain an account in good standing for a minimum of six months in order to receive the preferential pricing of our plans.
Invoice and payment receipts are available to clients upon request.

Billing Cycle

Credit/debit card billing: All credit/debit cards are automatically charged on the client's specific billing cycle date. If the credit/debit card is declined, The Company will attempt to charge the card on file for 30 days.
Late Fee: All accounts more than 30 days past due will be assessed a late fee of $30.00.
Delinquent Accounts: All accounts 60 days past due will be disabled until balances are paid in full. When disabled, services and updates will be halted.
Deactivation: After an account is delinquent 90 days, it will be deactivated and accounts frozen until payment is received. The account record and delinquent balance will be submitted to a third-party collection service.


Upon cancellation after the initial period, data exports can be requested of The Company.
Data Export Fee: The fee for getting a copy of your data prior to cancellation is $150.00
Data Exports will only be performed on current accounts. No data exports will be made for any past due or delinquent account.


E-check Fee: Payments via e-check that are returned will be assessed a $35.00 fee.
Late Fee: Payments over 30 days past due will be assessed a $30.00 late fee.
Returned Checks: Check Payments returned due to Insufficient Funds will be assessed a $35.00 fee.
Collections Fee: All Collection Fees charged by a third-party collection service will be added to any balance due to The Company on client’s account. In addition, a $35.00 processing fee will be assessed to the existing account balance. This fee is in addition to any other fees previously assessed on the account.
Interest: Any charges not paid when due are subject to interest at a rate equal to the lesser of: (i) one and one-half percent (1.5%) per month; or (ii) the maximum interest rate allowed by applicable law.

Subscription Billing

Billing cycles begin upon invoicing. Once invoiced, each client is committed to the remaining term of the billing cycle. Subscription fees are non-refundable. Clients are not required to use products or services during the cycle. In the event of cancellation, The Company will not pro-rate any portion of unused subscription services, and all outstanding invoices must be paid in full.

Payment Methods

The Company accepts payments via credit/debit card, domestic checks, electronic funds transfer (EFT), or bank wire. All payments must be made in US dollars and issued from a US bank. Alternate payment methods may be considered on a client-by-client basis.


An account can be cancelled during the first 30 day introductory period by contacting our offices. After the 30 day introductory period, no cancellations can be made until after the 6th month of continuous services. Six months it the minimum requirement to maintain and account with us and get the preferable plan pricing as indicated in the purchase process. By staying past the introductory period, clients are accepting these terms.

Cancellations must be made verbally through by contacting the client support team at our offices. E-mail requests to cancel do not constitute acceptance of any cancellation. Only verbal requests made to a Company representative will create a cancellation request. Clients are encouraged to keep records of all cancellation communication. Cancellations will take effect on the last day of the billing period in which the cancellation request was received.

Cancellations must be made verbally through by contacting the client support team at our offices.

E-mail requests to cancel do not constitute acceptance of any cancellation. Only verbal requests made to a Company representative will create a cancellation request. Clients are encouraged to keep records of all cancellation communication. Cancellations will take effect on the last day of the billing period in which the cancellation request was received.

Closing an account with The Company cannot be done by simply canceling the credit/debit card. The Company will continue to treat this as an open account and the billing cycle will continue resulting in a past due account that may be turned over to a third-party collection service. It is imperative that account cancellation is done by speaking with a Company representative to ensure account closure.

Cancellation of an account does not dismiss outstanding invoices. At the time of cancellation any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be automatically turned over to a third-party collections service.


One-Time Set-Up fees and Subscription fees are non-refundable. The Company will not issue any refunds outside the explicit terms of the agreement, whether in full or prorated. The only exception to this is during the introductory period which includes the first 30 days after the date of purchase.

During the introductory period, a client may receive a refund of their first monthly installment payment only. The One-Time Set-Up fee is non-refundable at any time as it covers domain registration, hosting, and database set-up. To receive a refund for the first monthly installment within the introductory period, the client must call The Company and speak to a representative.

Only a verbal request will be honored and initiate a cancellation of services and a refund of the first monthly installment. An email will not be accepted. All refunds will be processed within 30 days of the date of cancellation as long as cancellation occurs within the introductory period.

After the introductory period, no refunds will be given.

Billing Disputes

As a current or prior client of The Company, each client agrees to provide The Company 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank. The Company must be the first option in billing disputes. Should The Company receive a chargeback from a third-party credit/debit card company or bank on the client's behalf before The Company has been given a chance to resolve the issue, The Company has the right to collect on the rendered services and any fees associated with those disputes. Regardless of the outcome of the chargeback, The Company retains the right to collect on any rendered services or fees that are due. The Company will submit any disputed amounts to a collection agency. Once a chargeback has been received, The Company will immediately suspend the account until the matter is resolved.

Support Requests

Once a client has subscribed to our web development services, each client will be given access to a secure client area containing account information, payment history, and access to our support request ticketing system.

All client support requirements must be requested through the use of the support request ticketing system in the client’s secure area. Once a support request is made, the client will be given a ticket number to use to get updates on support progress and to communicate with the technical team member assigned to resolve the request.

No client support requests will be accepted verbally by calling our offices. This requirement may seem at first glance as if supporting our clients is not important to us. On the contrary, the client’s experience with our products and services is very important to us and, as such, we don’t want our client’s requests to go unanswered. The only way for us to consistently provide great client support is through the use of our support request ticketing system where each request is given a unique number and allows for all communication specific to the support request to be attached to the request, thus allowing for a much improved support experience.

Client support requests are answered and addressed on a first-come-first-serve basis. No team member is allowed to adjust that order for one client, in consideration of all clients. Our systems operate in a manner that only give our support team visibility to the next request in line.

Each request will be worked on in order of when it was received, but once started, it will be worked on until complete. We will not leave a support request partially done, unless we are waiting for some information from our client to complete the request. At that point, the support team member will move to the next ticket in line until the client sends the required information.

There is no guarantee expressed or implied as to the minimum or maximum time required to complete a service request. Each service request will be addressed in order and each service request will be worked on until completed.

As part of the monthly service fee (on all plans except DO IT YOURSELF) a client is allowed up to two (2) hours of our support team member’s time. Monthly subscription billing is based on the availability of this service and not its use. Support requests that will exceed the client’s monthly time allotment, will be placed on hold and the client will be notified. A client will be given the opportunity to decide whether to modify the request or to accept a development proposal for the additional support time. No work will be done until the client gives the go ahead in writing or by paying the support fee.

At the beginning of each month a client’s support time allowance will be reset to the full two (2) hours. Unused support time will not accumulate nor will it cause the change of any subscription billing change. Unused support time that is not used is lost.

Intellectual Property / Site Contents / Limited License

Unless otherwise noted, all materials, including images, illustrations, designs, photographs, and written and other materials that appear as part of this Site ("Contents") are copyrights, trademarks, or other intellectual properties owned, controlled or licensed by The Company, our affiliates, and our partners. This Site is protected by copyright, all worldwide rights, trademarks, titles, and interests in and to which are owned by The Company.

The contents of this Site, and the Site as a whole, are intended solely for business use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your business use. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.


This site is sponsored by and paid for solely by The Company. As such, we accept no sponsorship by any outside parties on the site, and have never received payments/fees/commissions from anyone in conjunction with their sponsorship. In addition, we do not accept outside advertising and have never been paid any fees or commissions associated with any such advertising.

Third Party Links

To the extent that this Site contains links to outside services and resources, the availability and content of which The Company does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

Representations & Warranties; Limitation of Liability; Disclaimers

This Site and all contents of the Site are provided on an "As Is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the Site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with your use of our site, and that we shall not be liable for any damages of any kind related to your use of or inability to use this Site.

Some jurisdictions do not allow limitations on how long an implied warranty lasts or allow the exclusion or limitation of special, indirect, exemplary, incidental, or consequential damages, or the limitation of liability to specified amounts, so the above limitation and exclusions may not apply to you if prohibited by applicable law. You may also have other rights that vary from jurisdiction to jurisdiction. You agree that this Agreement shall not be subject to the United Nations Convention on Contracts for the International Sale of Goods.

From time to time there may be information on the Site that contains typographical errors or inaccuracies. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order of products or services. We apologize for any inconvenience this may cause you.


You agree to defend, indemnify and hold harmless The Company from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.


This Agreement shall be construed in accordance with the laws of the State of Texas, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of Texas, and/or County of El Paso.

Submissions, Comments, Client Feedback, Communications By Us To You

All comments, feedback, e-mails, letters, postcards, pictures, suggestions, ideas, and other submissions disclosed, submitted or offered to The Company on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (“Comments") shall be and remain The Company’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to The Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments. Thus, The Company will own all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. The Company is and shall be under no obligation (1.) to maintain any Comments in confidence; (2.) to pay a user any compensation for any Comments; or (3.) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that The Company may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By requesting promotional information or service/product updates, you agree that we may use your information for marketing and promotional purposes.

You agree that The Company send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of The Company’s products or services, or for such other purpose(s) as we see fit.


All compilation and Contents of this Site, including its assembly, design, text, illustrations, photographs, logos, etc., is the intellectual property of The Company or its content suppliers and constitutes copyrighted, registered and/or trademarked materials. This Site and its Contents can be used for business, commercial use.

All worldwide rights, titles and interests are reserved.

 What our Clients are Saying
RemodelerPro has completely changed the way I do business! I am from Canada and we have a much longer winter and a short and frantic building season
John Buelhorn

This is my first website and I can’t believe how easy it was to set up. Within a couple of hours, I was online with a professional looking site.
Ben Mueller

Using RemodelerPro has tripled the number of referrals I was getting before I switched to this system.
Allen Sedlak

I love having my own online store! I checked out a lot of different software programs before going with RemodelerPro, and no other program offers anything like this.”.
Taylor Gibson

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